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DVD-Play — dvd-play.com

Terms of Service

Last updated: July 2026

1. Definitions

1.1. "Website" or "Service" — the dvd-play.com website, including all content, services, and functionality offered through it.

1.2. "Company" or "We" — M.L. First Class Marketing (Company No. 515844082), of HaOren 2, Moshav Regba 2280400, Israel, the operator of the Website and the Service.

1.3. "User" or "You" — any person or legal entity using the Website, including browsing, viewing, or making a purchase.

1.4. "Products" — original physical media sold on the Website, including DVD, Blu-ray, 4K UHD, audio CDs, and collector's editions, whether new or pre-owned.

1.5. "Distance Selling Transaction" — as defined in Section 14C of the Israeli Consumer Protection Law, 5741-1981 (the "Consumer Protection Law").

2. Acceptance of Terms

2.1. Use of the Website and the Service is conditioned upon your full and unconditional agreement to these Terms of Service. If you do not agree to these terms, in whole or in part, you are requested to refrain from any use of the Website.

2.2. The Company reserves the right to update and modify these terms from time to time, at its sole discretion. Material changes will be published on the Website and will take effect immediately upon publication, unless otherwise stated.

2.3. Continued use of the Website after publication of such changes constitutes agreement to the updated terms.

3. Legal Capacity and Registration

3.1. Purchases on the Website are permitted for persons aged 18 or older with the legal capacity to enter into a binding agreement, or for minors over 13 who have obtained the consent of their parents or guardians.

3.2. Some services may require creating a user account. When registering, you undertake to provide accurate, complete, and up-to-date information.

3.3. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. You must notify us immediately of any unauthorized use of your account.

3.4. The Company may, at its sole discretion, refuse to approve registration, or suspend or cancel a user account, for any reason, without prior notice.

4. Orders, Prices, and Payment

4.1. The display of Products on the Website does not constitute a binding offer but an invitation to the public to make offers. Your order constitutes an offer to purchase the Products, and the transaction is concluded only upon payment approval by the payment processor and issuance of an order confirmation by the Company.

4.2. All prices on the Website are quoted in New Israeli Shekels (₪) and include Value Added Tax (VAT) as required by law, unless expressly stated otherwise. Prices do not include shipping fees, which are displayed separately before order completion.

4.3. Currency conversions displayed on the Website in foreign currencies are for illustration purposes only, based on updated exchange rates plus a commission. The actual charge is made in New Israeli Shekels only, and the final conversion rate is determined by your credit card company or payment provider.

4.4. Payment is processed via a secure hosted payment page operated by an external, PCI-DSS-compliant payment processor (Cardcom), or via a QR-code-based transfer subject to manual confirmation by the Company. Your credit card details are never stored on the Company's servers at any stage.

4.5. The Company may cancel an order in any of the following cases: (a) an exceptional and clearly evident clerical error in the price or description of the Product; (b) the Product is out of stock (including due to the unique single-copy nature of pre-owned items); (c) a reasonable suspicion of fraud or abuse. In the event of such cancellation, the full amount paid will be refunded to you, as your sole and exhaustive remedy.

4.6. Pre-owned items are manually inspected and condition-graded. The condition grade and notes on the product page form an integral part of the Product description, and you confirm you have reviewed them before purchase.

5. Delivery and Shipping

5.1. Products are delivered according to the shipping method selected at checkout and the Shipping Policy published on the Website, which forms an integral part of these terms.

5.2. Delivery times stated on the Website are in business days, calculated from payment approval. Delays caused by third parties (Israel Post, courier companies) or force majeure are not the Company's responsibility; however, the Company will assist as far as possible in tracking and locating shipments.

5.3. Upon receiving the Product, we recommend checking the packaging integrity and that the Product matches your order, and reporting any discrepancy to the Company promptly.

6. Cancellation and Returns

6.1. You may cancel a Distance Selling Transaction in accordance with Section 14C of the Consumer Protection Law and the Consumer Protection Regulations (Cancellation of Transaction), 5771-2010, as detailed in the full Returns & Cancellation Policy published on the Website, which forms an integral part of these terms.

6.2. Important — material exception for media products: Under Israeli law, a transaction cannot be cancelled with respect to "goods capable of being recorded, reproduced, or duplicated, whose original packaging was opened by the consumer." This means: a disc (DVD / Blu-ray / CD) whose original sealed packaging (cellophane) has been opened — cannot be returned, except in the case of a defect.

6.3. In the case of a defective product, a material discrepancy from the description, or non-delivery — your statutory rights are unaffected, and the Company will repair, replace, or fully refund you, as applicable.

7. Intellectual Property

7.1. All intellectual property rights in the Website — including its design, code, logo, catalog structure, descriptions, and translations created by the Company — belong to the Company or its licensors and are protected under intellectual property laws in Israel and worldwide.

7.2. Cover art, posters, and product images are displayed on the Website solely for the purpose of identifying the physical Product being sold, and all rights therein belong to the original rights holders (studios, record labels, and distributors).

7.3. The Products sold on the Website are original physical copies only. The Company does not sell, and the Products may not be used for, copying, duplication, rental, public screening, or broadcasting without a license from the rights holders.

7.4. You may not copy, reproduce, distribute, sell, or make commercial use of the Website's content without the Company's prior written consent.

8. Limitation of Liability

8.1. The Service is provided "AS IS" and "AS AVAILABLE", without any representation or warranty, express or implied, beyond what is expressly stated in these terms and mandatory provisions of law.

8.2. The Company does not warrant that the Service will be available without interruption or error-free. Nothing herein derogates from the Company's liability for the Products themselves under the Israeli Sale Law, 5728-1968, and the Consumer Protection Law.

8.3. In no event shall the Company, its directors, employees, or agents be liable for any indirect, consequential, special, or punitive damages arising from the use of or inability to use the Website, all subject to mandatory provisions of law.

8.4. Without derogating from the above, and subject to applicable law, the Company's total liability in any case shall not exceed the amount paid by you to the Company in the relevant transaction.

8.5. Nothing in these limitations derogates from consumer rights that cannot be waived under the Consumer Protection Law or any other applicable law.

9. Indemnification

9.1. You agree to indemnify and hold harmless the Company, its directors, employees, and agents from any claim, demand, damage, loss, lost profit, payment, or expense, including attorney's fees, arising from your breach of these terms, unauthorized use of the Service, or infringement of third-party rights.

10. Links to External Websites

10.1. The Website may include links to external websites. The Company is not responsible for their content, privacy policies, or practices, and the inclusion of a link does not constitute a recommendation or endorsement by the Company.

11. Termination and Suspension

11.1. The Company may, at its sole discretion, suspend or terminate your access to the Service, immediately and without prior notice, including for breach of these terms. This does not affect your rights in relation to completed transactions.

11.2. Provisions of these terms that by their nature are intended to survive termination will continue to apply after termination.

12. Governing Law and Jurisdiction

12.1. These terms shall be governed exclusively by the laws of the State of Israel, without regard to its conflict of law rules.

12.2. Exclusive jurisdiction over any dispute arising from or relating to these terms is vested in the competent courts of the Haifa district, and you agree to their exclusive jurisdiction. This does not derogate from consumers' statutory rights to file a claim in a small claims court.

13. Miscellaneous

13.1. These terms, together with the Privacy Policy, the Returns Policy, and the Accessibility Statement, constitute the entire agreement between you and the Company regarding use of the Service.

13.2. Failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

13.3. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.4. The Company may assign its rights and obligations under these terms to a third party without your consent, provided your rights are not prejudiced. You may not assign your rights or obligations without the Company's prior written consent.

14. Contact Us

For any questions or inquiries regarding these Terms of Service:

  • Company: M.L. First Class Marketing (Company No. 515844082)
  • Address: HaOren 2, Moshav Regba 2280400, Israel
  • Email: [email protected]